By: Dale Carnegie
- Remember everyone’s name
- Find what other people want.
- Never criticize anyone.
- Find the positive and work that angle.
- If attempting to criticize, start with praise first.
- Point out one’s own faults before tell others about theirs.
- Emerson: every man i meet is my superior in some way
- Make sure to listen intently to people
- Find something to admire
- Show genuine appreciation
- Use the Socratic method.
- Getting people to say yes is the fastest way to convince them to your side of the story.
- A river is such, because it lies below thousand of streams.
- Put others higher than you and in front of you.
- Be specific with praise or else it will be felt as dishonest.
- Begin with praise and honest appreciation
- Point out peoples mistakes indirectly
- Talk about your own mistakes before criticizing others.
- Ask questions verus orders
- Let the other person save face
- Praise every improvement
- Give other person a fine reputation to live up to
- Make fault easy to correct
- Make other person happy about doing the thing you suggest